Know the Company Behind the Agent

Discover Lumaqi

Why Lumaqi?

B2C and D2C brands today face a growing challenge in effectively engaging their customers. While large enterprises provide highly personalized, always-on experiences, smaller brands are stuck with fragmented solutions and generic interactions. Lumaqi bridges this gap, enabling businesses of all sizes to cultivate genuine, direct relationships with their customers—without the need for big budgets or extensive teams.

How We Do It

Lumaqi democratizes enterprise-grade AI technology, enabling brands to effortlessly configure proprietary recommendation engines using their existing knowledge bases, such as product catalogs, FAQs, and historical customer interactions. Our solution empowers you to deliver personalized, relevant engagement across every touchpoint, without complex setups or dedicated engineering resources.

What We Offer

Lumaqi seamlessly integrates with popular customer communication channels like WhatsApp, in-app chat, and Instagram DMs—transforming every interaction into a personalized conversation, reflective of your brand's founder.

• Marketing Agent: Creates personalized campaigns, automates promotional outreach, and delivers actionable, data-driven insights.
• Sales Agent: Functions as an always-available product expert, guiding purchases, facilitating upsells and cross-sells, and ensuring timely follow-ups.
• Support Agent: Instantly resolves up to 80% of customer queries, supports multiple languages, and escalates only complex scenarios to human agents.
• Analytics Dashboard: Provides deep insights on engagement metrics, sentiment analysis, agent performance, and identifies key areas for improvement.

Our Impact

Lumaqi currently powers over 12 growing brands in fashion, beauty, and wellness, driving tangible results:

• Marketing: Up to 3x faster lead response and 2x higher campaign conversion rates.
• Sales: 15-20% revenue increase, 25–30% higher average order values, and 20-25% more repeat buyers.
• Support: 60-80% reduction in human support tickets and a 40-75% decrease in associated costs.

Our Vision for the Future

Our goal is to become the AI backbone powering every customer interaction, giving all brands the capability to deliver exceptional experiences effortlessly. We’re building intelligent agents that not only converse but proactively solve issues, take meaningful actions, and dynamically adapt to each situation. By continuously learning from each engagement, Lumaqi delivers deeper insights and unmatched personalization, all without storing personal data.

Real Conversations, Real Connections

Lumaqi enhances product discovery through tailored guidance—such as recommending personalized skincare routines or suggesting optimal product pairings—just as the founder would. Every interaction maintains the authenticity and ethos of your brand, ensuring consistency and a memorable customer experience.